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Frequently asked questions

Product:

What is the science behind the product? How can you keep breath fresh for 3 hours?

NUDE uses a propriety capsule-in-capsule technology which allows for two different activation events. This technology is patented and developed in partnership with Japan’s oldest pharmaceutical company.

The NUDE MINT has two capsules.  The outer capsule dissolves in the mouth in 3 seconds, and releases the mint extract to cleanse the mouth and tongue.  The inner capsule is then swallowed, releasing the inner mint extract in the gut, freshening the gut.

This delivery mechanism allows for instant fresh breath in the mouth.  Because the inner capsule is able to travel to the gut and only activates when it reaches the gut, it works directly to cleanse the gut which is the root of 'return ordor', hence this 5mm mint capsule can provide instant fresh breath that lasts up to 3 hours.

Why is this more expensive than “regular’ mint?

Although we refer to this product as a MINT and at its core it’s a breath freshener, however it has the additional function of cleansing the gut.  This is in fact similar to functional confectionery. And its keto friendly, gluten free, sugar free and zero carbs.

At just 11 cents per mint capsule, it's far cheaper than any other product that activates in the gut.

With each container of 30 mint capsules you could freshen your breath and gut after each cup of coffee at Starbuck for up to 30 cups😊

How much do we spend on coffee everyday...

What is a "100% Happiness Guarantee"?

If you're not completely in love with NUDE MINTS, we'll refund your first order in full.

Are NUDE Mints keto-friendly?

NUDE is not only keto-friendly.  Its sugar-free, gluten-free and zero carbs as well.

Are NUDE Mints gluten-free?

NUDE is not only gluten-free.  Its sugar-free, keto-friendly and zero carbs as well.

Are NUDE Mints sugar-free and zero carbs?

NUDE is not only sugar-free and zero carbs.  Its gluten-free, keto-friendly as well.

Are NUDE MINTS kosher?

We are not certified Kosher but we are certified HALAL.

What are the ingredients used?

Vegetable Oil (Coconut and Palm Origin), Natural Menthol Flavor (L-Menthol), Bovine Gelatin, Artificial Peppermint, D-Sorbitol, Aspartame, Soy Lecithin, Sucralose, Glycerin, Colorant E 102, Colorant E 143

How does the container work?

Cool question! You can check out how it works by watching this video 😊

Is the NUDE MINTS container recyclable?

NUDE Is 100% committed to environmental sustainability.  All our packaging materials including our NUDE container is 100% recyclable.

How do the different flavors taste like?

How long does this MINT stay fresh/what is the shelf life?

Our MINTS have a 24 months shelf life.

SHIPPING:

What are your shipping options?

We use USPS first class shipping.

Do you offer expedited shipping?

We don’t offer expedited shipping at this time, but if you will receive a tracking link on when your order will arrive, or email us at hello@itsjustnude.com.

How long will it take for my order to arrive?

Once you place your order, it’ll process within 1 business day.  Once it ships it takes 3-5 business days. We ship locally from Las Vegas.

Orders:

I need to change my order!

If you’d like to make a change to your order, including your shipping address, send us an email at hello@itsjustnude.com as soon as you can! We’ll do our best to catch your order before it ships out.

Can I edit or cancel my order once it’s been placed?

Hurry! There’s only a short window of time for us to edit or cancel your order. E-mail hello@itsjustnude.com and we’ll do our best to make it happen for you.

How do I track my package?

You’ll receive a shipping confirmation with your tracking number as soon as your order ships out. Give that tracking number 24 hours to update once you receive it, and then you can follow your order on its adventure to you.

I just want to order a single unit.

We are working towards it but unfortunately, we are currently not supporting single unit shipments.

Help! My package is missing!

If your package has been marked as delivered but you don’t see it on your doorstep, e-mail us at hello@itsjustnude.com and we’ll help track it down!

Do you have any samples?

We aren't able to send out any samples at the moment! But we totally get it, so we do offer a 100% happiness guarantee in case you don’t love it. So give it a shot, and let us know what you think!

SUBSCRIPTIONS:

Is there any minimum commitment for a Subscription?

No, you can cancel your subscription at any time.

How do I pause or cancel my Subscription?

In order to cancel your subscription, you will first need to log in to your account. Click the Subscriptions tab, then next to each of the products you are subscribed to is a Cancel button. You would use this if you would like to no longer receive this subscription product.

How do I skip a Subscription delivery?

Once logged into your account, click on Delivery Schedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery, you can click Skip to the right of each one.

How do I update Subscription billing information?

In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if something has changed for the card holder's place of residence or the email address on file.

How do I update my Subscription shipping address?

Once logged in, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.

Can I add or change the products in my Subscription?

Yes! Once logged in, select the Subscriptions tab, then click Add Product. This will open a pop-up where you can search, view, and select additional products to add to your upcoming deliveries. You may also choose the frequency and first shipment date. You can also select Swap and select the replacement product.

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